Store Policies

Payments

Payment can be made through Paypal. 

Payment needs to be made before an Item will be shipped.

I'm happy to cancel an order and return the payment unless its already been shipped. 

If an item is damaged during the shipping process, send the damaged item back at your cost and i'll happily replace it free of charge, including the cost to re-ship.

Tax is charged at a rate of 10% if sold/shipped to Australia (I have to pay tax sadly...)

Deliveries

Delivery will be processed with Australian Post.

Prints are packaged within cardboard and sent in a tough envelope (imagine a cardboard envelope)

Jewellery will be bubble wrapped and boxed.

Paintings will be bubble wrapped and packaged in cardboard.

Unfortunately Shipping is expensive. I can offer tracking on items at an increased cost - whatever it is that Australia Post charges.

All custom charges or any other charges incurred at the delivery country is at the buyers expense.

Refunds

Refunds are available only if an item is damaged in transit. please return the damaged item INCLUDING the packaging at your cost and I wil replace it and resend it at my cost.

Please let me know if an item hasn't arrived within 14 working days from delivery notification and i'll do my best to find it.